Question 1

What is the minimum stay at The Leaf Playacar?

Accepted Answer

We welcome stays of three nights or more. Extended stays are available upon request with preferential rates.

Question 2

Is The Leaf located inside Playacar?

Accepted Answer

Yes. The property sits within the secure, gated Playacar community — offering privacy, beach proximity, and resort-level amenities.

Question 3

What is included in the nightly rate?

Accepted Answer

Your stay includes full access to the three-bedroom residence, high-speed WiFi, air conditioning throughout, and a smart TV in every bedroom plus the living room. Concierge support via WhatsApp is available at extra cost.

Question 4

How far is the beach from The Leaf?

Accepted Answer

Playacar's white-sand beach is about a 15-minute walk from the residence — or roughly 7 minutes by bicycle.

Question 5

How far is Fifth Avenue from The Leaf?

Accepted Answer

Playa del Carmen's Fifth Avenue is about a 10-minute walk — or around 5 minutes by bicycle.

Question 6

Do guests have access to Reef Resort amenities?

Accepted Answer

Yes. Your stay includes access to Reef Resort amenities within Playacar, subject to resort policies and availability.

Question 7

How do I check availability and book?

Accepted Answer

Use the inquiry form below or contact us directly on WhatsApp. We respond within a few hours with availability and a personalized quote.

Question 8

How many guests can the property accommodate?

Accepted Answer

The Leaf comfortably hosts up to six guests across three bedrooms — ideal for families, couples traveling together, or a small group retreat.

Question 9

What are check-in and check-out times?

Accepted Answer

Standard check-in is from 3:00 PM and check-out by 11:00 AM. Early arrival or late departure may be arranged subject to availability.

Question 10

How far is Cancun International Airport?

Accepted Answer

Cancun International Airport is approximately 45–60 minutes by car from The Leaf Playacar.

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